1. Profile-Worthy Money Back Guarantee

We guarantee that you will receive at least one professional, profile-worthy headshot from your order — or you get a complete 100% refund. We understand that AI-generated results can vary, and not every single photo will be perfect. However, we are confident that you'll find headshots you love in every order.

Full transparency: you may get some less-than-perfect photos in your order. That's the nature of AI generation. But we guarantee at least one result that's worthy of your professional profile.

2. Refund Eligibility

To qualify for a full refund, both of the following conditions must be met:

• You have not downloaded any photos from your completed order.
• It has been less than 14 days since you paid for your order.

If both conditions are satisfied, you are eligible for a complete 100% refund of your purchase amount.

3. How to Request a Refund

To request a refund, simply send an email to [email protected] with your order details. Our support team will review your request and process your refund promptly.

• Send an email to [email protected] with your registered email address and order details.
• Our team will verify your eligibility (no downloaded photos and within 14 days of purchase).
• Once approved, your refund will be processed.

4. Refund Processing Timeline

Most refunds initiated via our self-serve refund process will be processed within 1 business day. Once processed, the refund will appear on your original payment method within 5–10 business days, depending on your bank or card issuer.

5. Non-Refundable Scenarios

Refunds cannot be issued in the following cases:

• You have already downloaded one or more completed headshots from your order.
• More than 14 days have passed since the date of your purchase.
• Your account has been suspended or terminated for violating our Content Policy or Terms of Service.

6. Free Regeneration

If you're not fully satisfied with your results but would like to try again rather than request a refund, we offer free regeneration of your headshots. Simply contact our support team and we'll work with you to get the results you're looking for.

7. Contact Us

For any questions about our refund policy or assistance with a refund request: